SF Retail
General information terms
This page explains the role of sfretail.fr, how purchases are made and which customer-service channel should be used.
Nature of the website
The sfretail.fr website is a corporate website. It presents SF Retail's activity, company details and contact information.
Unless explicitly stated otherwise, no direct sale is made through this website.
Purchases and orders
Orders are placed through partner marketplaces and, where relevant, through the seller shown on the order.
Sales, delivery, return and after-sales terms are those of the platform used and of the seller named on the order.
Customer service
For an order placed on a marketplace, the right contact channel is the platform messaging system.
This applies to tracking, returns, refunds and after-sales support.
Personal data
Requests sent through the website are handled in line with the applicable privacy policy.
For more information, please refer to the Privacy page.